FAQ

Where do you get your paddles?

I am an authorized dealer for several pickleball paddle companies. So those paddles I buy directly from the company. I also do get trade-in’s sometimes.

I am an authorized dealer for the following brands: Diadem, Engage, GRUVN, Holbrook, Honolulu, Hudef, JOOLA, Legacy, Paddletek, Pickleball Apes, Pro XR, ProDrive, Ronbus, SixZero, Standout, Vatic, and Volair

What paddle do you play with?

I am one of those crazy pickleball fanatics that come to the court with a big bag of all different types of paddles. What I grab depends on whether it is rec play or I’m out for blood. 🙂 It also depends on what type of player I am playing against and if there are certain shots I am trying to work on. And sometimes it just depends on my mood. If one paddle just doesn’t seem to feel right that day, I’ll just go grab another.

What paddle should I buy?

Sorry but there is no easy answer for this one. There are so many different paddles out there to choose from. We have made a quiz to help you narrow down the options. It is under the Paddles tab under 'Need Help Deciding?' If you still have questions, or want a more personalized recommendation, just send me a message.

How do you ship?

I generally ship via U.S. Postal service because of the price, and it is convenient to drop off there in my small town. I generally ship within one business day and then it is just the travel time to your destination. That is usually 2-3 days. In general, if you order a paddle from me, you can expect it in within about 4-5 business days.

Do you offer discounts?

Yes, we always have sales running. If you are interested in learning about these sales, check out the HTP membership product under the paddles tab. I will also post these on my Facebook page Hometown Pickleball, so be sure to follow that. You can also contact me as there are sometimes coupon codes I can give out through a private message or text me at 423-215-5683.

How can I contact you?

There is a few ways to contact us. You can reach out via email through hometownpickleball@hotmail.com or hometownpickleballgh@gmail.com. My cell is (423) 215-5683 and Gabe's cell is (423) 539-6552. 

I’m having an issue with payment. What can I do?

If you would like to pay other than through the website that is fine. I take Zelle, PayPal, Venmo or credit card through Square. I also accept checks that have been cleared. Just contact me and we can work it out. Note that paddles purchased in Tennessee or shipped to Tennessee are going to have added state sales tax. Paddles purchased outside of the United States cannot be processed through the website.

Describe your business.

Hometown Pickleball is a family-run business. My wife takes care of the business & paperwork, my daughter does a lot of my website design, and my son loves to help test out the paddles. The advantage to being a family business is we can keep costs low. The disadvantage is that I don’t have exact hours. My priority is family, so if it is family time, answering messages or shipping paddles will have to wait. I know there are some big companies out there you can buy paddles from. My goal is to provide you with a better price, fast service and that personal touch. I want you to have that personal “Home Town” experience.